







Kérastase Spécifique Potentialiste Hair & Scalp Balancing Scalp Serum 90ml
Kérastase Specifique Potentialiste Hair & Scalp Serum (90ml)
Transform Your Scalp Health with Advanced Microbiome Science
Is your scalp feeling dry, itchy, or excessively oily? A healthy head of hair starts at the roots. The Kérastase Specifique Potentialiste Hair & Scalp Serum (90ml) is a revolutionary, universal defense serum specifically formulated to treat and revitalize unbalanced scalps. Powered by advanced microbiome science, this fast-absorbing gel serum instantly soothes discomfort, hydrates deeply, and creates the optimal environment for strong, beautiful hair.
Whether you struggle with sensitivity, dandruff, or a lack of volume at the roots, this lightweight, daily-use treatment works to balance your scalp's natural flora, leaving it feeling refreshed, protected, and incredibly healthy.
Key Benefits
- Instant Soothing Relief: Alleviates the feeling of a tight, dry, or itchy scalp with an immediate and long-lasting cooling effect.
- Microbiome Recovery: Balances the scalp's ecosystem to foster faster recovery of the natural protective barrier.
- Root Lift & Hair Vitality: Revitalizes the scalp and provides a visible lifting effect at the roots, making strands look fuller and more energized.
- Lightweight Hydration: The fast-absorbing, non-greasy gel texture deeply moisturizes without weighing down your hair or leaving a residue.
- Antioxidant Protection: Shields the scalp and hair roots from environmental stressors and daily oxidative damage.
- Sensorial Experience: Leaves behind a beautifully clean, long-lasting fragrance.
Star Ingredients
- 10% Bifidus Prebiotic Fractions: The ultimate food for your scalp. These powerful prebiotics nourish good bacteria, strengthening the scalp's microbiome against daily external aggressors and maintaining a robust protective barrier.
- 1% Vitamin C Derivative: A potent antioxidant that neutralizes free radicals, prevents root oxidation, and protects hair vitality and color from fading.
- Glycerin & Menthol: Draws moisture into the scalp for lasting hydration while providing a gentle, stimulating cooling sensation.
Who It’s For
This universal serum is safe and highly effective for all hair types. It is specifically recommended for those experiencing an unbalanced scalp—including normal, dry, sensitive, or oily scalps.
How to Use
For optimal results, use the serum once a day (either in the morning or before bedtime) as a 3-week intensive treatment or as part of your regular routine.
- Start with a clean, dry, or towel-dried scalp.
- Part your hair into sections to expose the scalp.
- Apply 3 doses of the serum evenly across the scalp. (Note: 1 dose = 1 pipette filled to the indicated mark).
- Gently massage the product into the scalp using circular motions with your fingertips to boost microcirculation and absorption.
- Do not rinse. Style your hair as usual.
(Pro Tip: Keep the bottle in the refrigerator for an extra-soothing, enhanced cooling effect upon application!)

Kérastase Spécifique Potentialiste Hair & Scalp Balancing Scalp Serum 90ml
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Orders are packed and dispatched within 1 working day, and delivery can take 2 - 5 days depending on where you are based. Cape Town, Johannesburg and Durban deliveries normally take around 2 days. Orders are sent out with either one of our courier partners, depending on the service levels available in your area.
Delivery is free for all orders over R390.
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Customer Support
Have a question? You may find an answer in our FAQs. But you can also contact us:
Call Us: 021 797 1979
Email us: hello@partnershair.co.za
Address:Corner Riverstone and Cornwall Place, Kenilworth, Cape Town, South Africa, 7708
- Opening Hours:
- Monday toFriday 8.30am - 4:30 pm
- Saturday: Closed
- Sunday: Closed
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FAQ’s
Q: Where are you based?
A: We're based in Kenilworth , Capetown
Q: How does shipping work?
A: Delivery normally takes between 1 and 5 working days after dispatch. Orders are dispatched within 1 to 2 working days from order date.
Delivery is free for all orders over R390.
Q: How Much Does Delivery Cost ?
A: Delivery is free for orders over R390 and R67 for orders under R390
Q: What if I need to return something?
A: We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@partnershair.co.za. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@partnershair.co.za.Q: How do we contact you?A:Call Us: 021 7971979
Email us: hello@partnershair.co.za
Q: Where Do you Deliver?
A: We deliver everywhere in South Africa.
Q: How do i know my order has been dispatched?
A: We will send you a shipment confirmation email or text as soon as your order has been dispatched.
Q: How do i know mu order has been recieved
A: We will automatically send you an order confirmation email or text the moment you submit your order to the email address or number you supplied during checkout.
If you don't get it, check to make sure you gave us your correct email address and also check your junk-mail folders.
If we need any further information to complete your order we will be in touch by email, phone or text. Otherwise your order will be dispatched as soon as possible.
Q: How do i check my order status and history?
A: You can check the status of your order and also review your purchase history in the My Account section when you are logged in.
Q: I forgot my password how do i reset it?
A: If you have forgotten your password click on the forgot password link when logging in.
An email will be sent to you with a link to reset your password
You can then change this password after you have logged in in the My Account section.
Q: How do i create an account?
A: You can create an account by clicking on the Register button at the top right hand corner of the page. You will be asked to provide your contact information and choose a password.
Q: Can i change my order once i placed it?
A: No, once you place an order it is final.
Q: Do you offer discounts & promotions?
A: Yes from time to time we offer discounts and promotions. Sign up for our newsletter to receive news on special offers.
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Contact Us
Call Us: 021 797 1979
Email us: hello@partnershair.co.za


