Matis Sensitive Duo Authentik Balm Remover 50ml +(free 200ml Sensi Essence Toner)
Matis Sensitive Duo Authentik Balm Remover 50ml +(free 200ml Sensi Essence Toner)
Experience unmatched cleansing for sensitive skin with the Matis Sensitive Duo Authentik Balm Remover. This balm-to-oil cleanser dissolves makeup and impurities while delivering soothing hydration, leaving skin calm and comfortable. The set includes a complimentary 200ml Sensi Essence Toner to complete your gentle routine.
Key Benefits and Features
- Gentle Cleansing: Balm-to-oil texture dissolves makeup and impurities without harsh rubbing, ideal for sensitive skin.
- Effortless Makeup Removal: Lifts stubborn cosmetics and daily residues quickly, with a luxe, glide-on formula that rinses clean.
- Hydration: Soothes and nourishes as you cleanse to minimize tightness and dryness.
- Skin-Safe for Sensitive Skin: Formulated to support the skin barrier and minimize irritation during cleansing.
- Emollient-Rich Texture: Leaves skin feeling soft, comfortable, and prepared for subsequent skincare steps.
Who It’s For
Designed for sensitive and reactive skin types seeking a gentle, hydrating cleanse. Perfect for makeup wearers who want an effective balm-to-oil remover that rinses away cleanly without stripping the skin. Suitable for dry, normal, or combination skin; the included Sensi Essence Toner complements the routine for balanced, refreshed skin.
Key Ingredients
- Balm-to-Oil Formula: Transforms on contact into a nourishing oil that dissolves makeup and impurities for easy removal.
- Hydrating Complex: Supports the skin’s moisture barrier during cleansing to prevent dryness.
- Gentle Surfactants: Provide mild cleansing that rinses away residue without irritation.
- Soothing Emollients: Help calm sensitive skin and leave it feeling comfortable post-cleanse.
How to Use
- Step 1: Apply a small amount to dry fingertips and gently spread over a dry face to begin dissolving makeup.
- Step 2: Massage in circular motions until makeup is emulsified into a silky oil.
- Step 3: Add a splash of lukewarm water to emulsify into a milky lotion, then rinse thoroughly.
- Step 4: Pat skin dry and follow with the complimentary Sensi Essence Toner and your preferred moisturizer or serum.
- Tip: For best results, pair with the Sensi Essence Toner as part of a complete calming routine.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Orders are packed and dispatched within 1 working day, and delivery can take 2 - 5 days depending on where you are based. Cape Town, Johannesburg and Durban deliveries normally take around 2 days. Orders are sent out with either one of our courier partners, depending on the service levels available in your area.
Delivery is free for all orders over R390.
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Customer Support
Have a question? You may find an answer in our FAQs. But you can also contact us:
Call Us: 021 797 1979
Email us: hello@partnershair.co.za
Address:Corner Riverstone and Cornwall Place, Kenilworth, Cape Town, South Africa, 7708
- Opening Hours:
- Monday toFriday 8.30am - 4:30 pm
- Saturday: Closed
- Sunday: Closed
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FAQ’s
Q: Where are you based?
A: We're based in Kenilworth , Capetown
Q: How does shipping work?
A: Delivery normally takes between 1 and 5 working days after dispatch. Orders are dispatched within 1 to 2 working days from order date.
Delivery is free for all orders over R390.
Q: How Much Does Delivery Cost ?
A: Delivery is free for orders over R390 and R67 for orders under R390
Q: What if I need to return something?
A: We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@partnershair.co.za. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@partnershair.co.za.Q: How do we contact you?A:Call Us: 021 7971979
Email us: hello@partnershair.co.za
Q: Where Do you Deliver?
A: We deliver everywhere in South Africa.
Q: How do i know my order has been dispatched?
A: We will send you a shipment confirmation email or text as soon as your order has been dispatched.
Q: How do i know mu order has been recieved
A: We will automatically send you an order confirmation email or text the moment you submit your order to the email address or number you supplied during checkout.
If you don't get it, check to make sure you gave us your correct email address and also check your junk-mail folders.
If we need any further information to complete your order we will be in touch by email, phone or text. Otherwise your order will be dispatched as soon as possible.
Q: How do i check my order status and history?
A: You can check the status of your order and also review your purchase history in the My Account section when you are logged in.
Q: I forgot my password how do i reset it?
A: If you have forgotten your password click on the forgot password link when logging in.
An email will be sent to you with a link to reset your password
You can then change this password after you have logged in in the My Account section.
Q: How do i create an account?
A: You can create an account by clicking on the Register button at the top right hand corner of the page. You will be asked to provide your contact information and choose a password.
Q: Can i change my order once i placed it?
A: No, once you place an order it is final.
Q: Do you offer discounts & promotions?
A: Yes from time to time we offer discounts and promotions. Sign up for our newsletter to receive news on special offers.
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Contact Us
Call Us: 021 797 1979
Email us: hello@partnershair.co.za
