
SKOON. Basic 4 BALANCED Starter Kit
SKOON. Basic 4 BALANCED Starter Kit
The SKOON. Basic 4 BALANCED Starter Kit offers a complete, easy-to-follow skincare routine in four essential steps. Designed for newcomers, it helps you achieve a healthy-looking complexion with a balanced, beginner-friendly approach that fits seamlessly into daily life.
Key Benefits and Features
- Convenience: Four essential steps in one kit simplify your routine and remove guesswork.
- Balance: Formulations crafted to support a balanced complexion and healthy-looking skin.
- Gentle Cleansing: Removes impurities while protecting the skin’s natural moisture barrier.
- Hydration: Delivers lightweight, lasting moisture to keep skin comfortable all day.
- Beginner-friendly: Simple steps and clear results, ideal for SKOON. newcomers.
- All-skin-types compatible: Suitable for most skin types, including sensitive skin.
Who It’s For
The Starter Kit is ideal for anyone seeking a straightforward, effective skincare routine. It’s well-suited for all skin types, including sensitive skin, and perfect for people who are new to SKOON. The four-piece set provides a solid foundation that can be expanded with additional SKOON. products as your routine evolves.
Key Ingredients
- Cleanser component: gently removes surface impurities while preserving the skin barrier and maintaining balance.
- Toner component: balances pH and preps skin for optimal absorption of subsequent products.
- Serum component: delivers concentrated actives to support even tone and texture.
- Moisturizer component: locks in hydration and strengthens the skin barrier.
How to Use
- Morning and evening, start with a small amount of cleanser on damp skin. Massage in gentle circles, then rinse thoroughly.
- Pat skin dry and apply toner to balance pH and prep for the next step.
- Apply a few drops of serum to face and neck. Gently pat to enhance absorption.
- Massage a suitable amount of moisturizer into the skin until fully absorbed.
- During daytime, finish with a broad-spectrum sunscreen to protect your skin.
Tip: For best results, pair this starter kit with other SKOON. products that match your skin type and routine. Remember to wear SPF daily to protect your skin.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Order Processing & Delivery Information
Dispatch Time: Orders are packed and dispatched within 1 working day.
Delivery Time:
Generally takes 2 to 5 days based on your location.
Deliveries to Cape Town, Johannesburg, and Durban typically arrive in about 2 days.
Courier Services: We utilize various courier partners depending on the service levels available in your area.
Free Delivery: Enjoy free delivery on all orders over R390.
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Customer Support
Have a Question?
You may find the answer in our FAQs. However, feel free to reach out to us:
Call Us: 021 797 1979
Email Us: hello@partnershair.co.za
Address:
Corner Riverstone and Cornwall Place
Kenilworth, Cape Town, South Africa, 7708
Opening Hours:
Monday to Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
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FAQ’s
Frequently Asked Questions (FAQs)
Q: Where are you based?
A: We're based in Kenilworth, Cape Town.
Q: How does shipping work?
A: Delivery typically takes between 1 and 5 working days after dispatch. Orders are dispatched within 1 to 2 working days from the order date. Delivery is free for all orders over R390.
Q: How much does delivery cost?
A: Delivery is free for orders over R390 and R67 for orders under R390.
Q: What if I need to return something?
A: We have a 7-day return policy. You have 7 days after receiving your item to request a return. Items must be in the same condition that you received them: unworn, unused, with tags, and in their original packaging. You’ll also need the receipt or proof of purchase. To start a return, contact us at hello@partnershair.co.za. If your return is accepted, we’ll send you a return shipping label and instructions for sending your package. Items sent back without first requesting a return will not be accepted. For any return questions, feel free to contact us at hello@partnershair.co.za.
Q: How do we contact you?
A:Call Us: 021 797 1979
Email Us: hello@partnershair.co.za
Q: Where do you deliver?
A: We deliver everywhere in South Africa.
Q: How do I know my order has been dispatched?
A: We will send you a shipment confirmation email or text as soon as your order has been dispatched.
Q: How do I know my order has been received?
A: You will automatically receive an order confirmation email or text immediately after submitting your order to the email address or number you provided during checkout. If you don’t receive it, please check that you provided the correct email address and check your junk-mail folders. If we need further information to complete your order, we will reach out by email, phone, or text. Otherwise, your order will be dispatched as soon as possible.
Q: How do I check my order status and history?
A: You can check the status of your order and review your purchase history in the "My Account" section when you're logged in.
Q: I forgot my password. How do I reset it?
A: If you’ve forgotten your password, click on the "Forgot Password" link when logging in. An email will be sent to you with a link to reset your password. You can then change this password in the "My Account" section after logging in.
Q: How do I create an account?
A: You can create an account by clicking on the "Register" button at the top right corner of the page. You will be asked to provide your contact information and choose a password.
Q: Can I change my order once I’ve placed it?
A: No, once you place an order, it is final.
Q: Do you offer discounts and promotions?
A: Yes, we occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on special offers.
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Contact Us
Call Us: 021 797 1979
Email Us: hello@partnershair.co.za