REF Cool Silver Shampoo 285 ml
REF Cool Silver Shampoo 285 ml
Experience vibrant, cool-toned hair with REF Cool Silver Shampoo 285 ml, the essential color-safe shampoo for lightened or sun-bleached locks. This advanced formula blends violet pigments with botanical extracts to neutralize unwanted yellow tones while keeping hair healthy, shiny, and easy to manage.
Key Benefits and Features
- Toning: Violet pigments neutralize brassiness, delivering cooler blonde tones and a refreshed, salon-perfect look.
- Color Protection: Helps preserve color between color appointments, reducing fading and maintaining vibrancy.
- Gentle Cleansing: Cleanses without stripping moisture, leaving hair soft and airy rather than dry or brittle.
- Shine & Vitality: Enhances natural shine and liveliness for a healthier, more luminous finish.
- Hydration & Softness: Botanical extracts support moisture balance to keep hair feeling smooth and manageable.
Who It’s For
Ideal for anyone with lightened, platinum, or sun-bleached hair who wants to maintain cool, brassy-free tones. Suitable for most hair types seeking color-safe cleansing and easy detangling; those with dry or porous hair can pair with a nourishing conditioner for enhanced moisture.
Key Ingredients
- Violet Pigments: Immediate toning action that counteracts yellow and orange undertones, preserving a cool, bright blonde.
- Botanical Extracts: Support scalp health and provide gentle, natural care without buildup.
- Color-Safe Conditioning Complex: Helps detangle, soften, and maintain a smooth, manageable feel while protecting color.
How to Use
- Wet hair thoroughly with warm water until fully saturated.
- Apply a small amount of REF Cool Silver Shampoo to palms, lather, and distribute through scalp and lengths.
- Massage gently for 1–2 minutes; you can leave on longer (up to 3 minutes) for stronger toning, then rinse completely.
- For best results, follow with REF Cool Silver Conditioner to lock in tone and moisture.
REF Cool Silver Shampoo 285 ml
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Order Processing & Delivery Information
Dispatch Time: Orders are packed and dispatched within 1 working day.
Delivery Time:
Generally takes 2 to 5 days based on your location.
Deliveries to Cape Town, Johannesburg, and Durban typically arrive in about 2 days.
Courier Services: We utilize various courier partners depending on the service levels available in your area.
Free Delivery: Enjoy free delivery on all orders over R390.
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Customer Support
Have a Question?
You may find the answer in our FAQs. However, feel free to reach out to us:
Call Us: 021 797 1979
Email Us: hello@partnershair.co.za
Address:
Corner Riverstone and Cornwall Place
Kenilworth, Cape Town, South Africa, 7708
Opening Hours:
Monday to Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
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FAQ’s
Frequently Asked Questions (FAQs)
Q: Where are you based?
A: We're based in Kenilworth, Cape Town.
Q: How does shipping work?
A: Delivery typically takes between 1 and 5 working days after dispatch. Orders are dispatched within 1 to 2 working days from the order date. Delivery is free for all orders over R390.
Q: How much does delivery cost?
A: Delivery is free for orders over R390 and R67 for orders under R390.
Q: What if I need to return something?
A: We have a 7-day return policy. You have 7 days after receiving your item to request a return. Items must be in the same condition that you received them: unworn, unused, with tags, and in their original packaging. You’ll also need the receipt or proof of purchase. To start a return, contact us at hello@partnershair.co.za. If your return is accepted, we’ll send you a return shipping label and instructions for sending your package. Items sent back without first requesting a return will not be accepted. For any return questions, feel free to contact us at hello@partnershair.co.za.
Q: How do we contact you?
A:Call Us: 021 797 1979
Email Us: hello@partnershair.co.za
Q: Where do you deliver?
A: We deliver everywhere in South Africa.
Q: How do I know my order has been dispatched?
A: We will send you a shipment confirmation email or text as soon as your order has been dispatched.
Q: How do I know my order has been received?
A: You will automatically receive an order confirmation email or text immediately after submitting your order to the email address or number you provided during checkout. If you don’t receive it, please check that you provided the correct email address and check your junk-mail folders. If we need further information to complete your order, we will reach out by email, phone, or text. Otherwise, your order will be dispatched as soon as possible.
Q: How do I check my order status and history?
A: You can check the status of your order and review your purchase history in the "My Account" section when you're logged in.
Q: I forgot my password. How do I reset it?
A: If you’ve forgotten your password, click on the "Forgot Password" link when logging in. An email will be sent to you with a link to reset your password. You can then change this password in the "My Account" section after logging in.
Q: How do I create an account?
A: You can create an account by clicking on the "Register" button at the top right corner of the page. You will be asked to provide your contact information and choose a password.
Q: Can I change my order once I’ve placed it?
A: No, once you place an order, it is final.
Q: Do you offer discounts and promotions?
A: Yes, we occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on special offers.
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Contact Us
Call Us: 021 797 1979
Email Us: hello@partnershair.co.za