Matrix Biolage Smoothproof Smoothproof Shampoo - 250ml
Matrix Biolage Smoothproof Smoothproof Shampoo - 250ml
Transform your hair care routine with the Matrix Biolage Smoothproof Shampoo, specially formulated to combat frizz and deliver sleek, manageable hair even in challenging conditions. Inspired by the resilient properties of the Camellia plant, this shampoo is your go-to solution for maintaining smoothness in up to 97% humidity.
Key Features:
- Frizz Control: Effectively detangles and defrizzes hair, ensuring a polished finish.
- Humidity Protection: Keeps your hair looking smooth and controlled, regardless of the weather.
- Static Reduction: Enjoy a sleek look with reduced static flyaways.
- Color-Safe: Paraben-free formula makes it suitable for color-treated hair.
- Versatile Use: Ideal for various hair types, from straight to curly.
How to Use:
For best results, apply the Matrix Biolage Smoothproof Shampoo to wet hair. Gently massage into the scalp and hair, then rinse thoroughly. For enhanced frizz control and smoothness, pair it with the Biolage Smoothproof Conditioner and Serum.
Why Choose Matrix Biolage?
The Matrix Biolage Smoothproof Shampoo is not just a product; it's a promise of manageable, beautiful hair. Say goodbye to bad hair days and embrace a smoother, more confident you.
Shop now and enjoy free delivery on orders over R390. Experience the magic of Matrix Biolage and take control of your hair today!
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Order Processing & Delivery Information
Dispatch Time: Orders are packed and dispatched within 1 working day.
Delivery Time:
Generally takes 2 to 5 days based on your location.
Deliveries to Cape Town, Johannesburg, and Durban typically arrive in about 2 days.
Courier Services: We utilize various courier partners depending on the service levels available in your area.
Free Delivery: Enjoy free delivery on all orders over R390.
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Customer Support
Have a Question?
You may find the answer in our FAQs. However, feel free to reach out to us:
Call Us: 021 797 1979
Email Us: hello@partnershair.co.za
Address:
Corner Riverstone and Cornwall Place
Kenilworth, Cape Town, South Africa, 7708
Opening Hours:
Monday to Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
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FAQ’s
Frequently Asked Questions (FAQs)
Q: Where are you based?
A: We're based in Kenilworth, Cape Town.
Q: How does shipping work?
A: Delivery typically takes between 1 and 5 working days after dispatch. Orders are dispatched within 1 to 2 working days from the order date. Delivery is free for all orders over R390.
Q: How much does delivery cost?
A: Delivery is free for orders over R390 and R67 for orders under R390.
Q: What if I need to return something?
A: We have a 7-day return policy. You have 7 days after receiving your item to request a return. Items must be in the same condition that you received them: unworn, unused, with tags, and in their original packaging. You’ll also need the receipt or proof of purchase. To start a return, contact us at hello@partnershair.co.za. If your return is accepted, we’ll send you a return shipping label and instructions for sending your package. Items sent back without first requesting a return will not be accepted. For any return questions, feel free to contact us at hello@partnershair.co.za.
Q: How do we contact you?
A:Call Us: 021 797 1979
Email Us: hello@partnershair.co.za
Q: Where do you deliver?
A: We deliver everywhere in South Africa.
Q: How do I know my order has been dispatched?
A: We will send you a shipment confirmation email or text as soon as your order has been dispatched.
Q: How do I know my order has been received?
A: You will automatically receive an order confirmation email or text immediately after submitting your order to the email address or number you provided during checkout. If you don’t receive it, please check that you provided the correct email address and check your junk-mail folders. If we need further information to complete your order, we will reach out by email, phone, or text. Otherwise, your order will be dispatched as soon as possible.
Q: How do I check my order status and history?
A: You can check the status of your order and review your purchase history in the "My Account" section when you're logged in.
Q: I forgot my password. How do I reset it?
A: If you’ve forgotten your password, click on the "Forgot Password" link when logging in. An email will be sent to you with a link to reset your password. You can then change this password in the "My Account" section after logging in.
Q: How do I create an account?
A: You can create an account by clicking on the "Register" button at the top right corner of the page. You will be asked to provide your contact information and choose a password.
Q: Can I change my order once I’ve placed it?
A: No, once you place an order, it is final.
Q: Do you offer discounts and promotions?
A: Yes, we occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on special offers.
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Contact Us
Call Us: 021 797 1979
Email Us: hello@partnershair.co.za